FAQ'S

PLEASE DESCRIBE THE PANTS?

We make 6 types of pants

The O.G A long triangle shaped pant with a harem that is below the knee.* this pant has the biggest harem we make. Drawstring + 3 inch elastic, three pockets.

The Savannah: This is our most popular triangle shaped harem pant that comes to the knee. Featuring drawstring + 2 inch elastic and two inseam pockets. (available in multiple organic solid colours, patterns and kids sizes)

The Jumpsuit: Similar to the Savannah pants but they come up and tie around the neck. The ankles have a 4 inch crinkled elastic and are so comfy!

The San Fran Bamboo Jersey: With a 100% organic jersey cotton this pant has no drawstring or added elastic. The entire pant has a 20% elasticity to it. This pant runs 1 size smaller than the rest of our pants, has two inseam pockets and have a very soft feel to them.

The Flap Pant: Similar to the Savannah shape, very flattering on all body types. Although it has no elastic on the ankles, they have a leg opening up to the thigh where it is stitched to. (So no accidental flashing!) These pants run shorter but wider than out other pants, are light and flowy with two inseam pockets.

The Key West / Jumpsuit convertible: Our first ever pant/Jumpsuit - Wear it as pants or hike it up to be a jumpsuit! Similar style to out OG Buddha pant.

The Miami Pant: Our first ever jogger! Comes with some silver beads - all Miami pants come with inseam pockets and pack up into themselves.

* May vary depending on where you wear them on your waist and how tall you are.

WHATS YOUR SHIPPING POLICY:

All shipping options and costs are calculated before checking out after you enter a shipping address. All items are shipped through Australia post with a tracking number. 

Free shipping over $200 within Australia and over $300 to New Zealand.

Please not that in addition to shipping time, we require 24-48 hours to process and fulfill orders. 

DO YOU SHIP INTERNAIONALLY?

We sure do!

Once you add something to your cart and type in your shipping address, you will be shown available options for the area you live in.

Please note that all shipping costs are directly estimated from their respective shippers location and country. We do not add any charges to shipping.

Any additional costs such as import fees applicable to your country are the purchasers responsibility.

HOW DO I WASH MY PANTS?

All of our products are made of cotton, so there are no special care instructions. Pants are pre-washed and should not shrink, but due to wrinkles may seem shorter the first time you wear them. If you hang the pants immediately after washing the wrinkles should fall right out of the pant. O.G and Savannah Winter colours come from natural plant dyes so you will see a slight fading over time. 

RETURN/EXCHANGE POLICY

We hope that you will love everything you buy from us, however if this is not the case we promise to refund any item you are unhappy with, when you return them to us in a new condition within 14 days of the delivery date. A full refund excluding shipping costs will be given. No refunds will be given for products returned not as sent, that have been worn, washed or otherwise used.

Simply return your items to the following address:

FAO Sarah Sues

Buddha Pants Australia

Po Box 585, Nightcliff, 0814 NT Australia

Please allow up to 10 business days from the return of the delivery of items for refund to be processed.

We strongly recommend that your items should be sent back to us via a reliable, trackable delivery service, as no responsibility will be taken for parcels lost in transit. Your contract for shipping remains with the provider until we receive the goods. You will be required to arrange and pay for the return of the products to us, and the delivery charge on the original order will not be refunded. Goods returned to us arriving damaged, or those lost in transit will not be credited.

Every item is checked before it is sent out, however, int he unlikely event that you received a genuinely faulty item, we will replace the item, or refund you. We will only refund return/exchange postage costs if the item returned is genuinely faulty. We will consider returns for items bearing faults up to 30 days after the sale date, depending on the wear of the pants and the care given to the fabric. We do not offer guarantees on any of our products.

All SALE items are FINAL SALE. This includes, but is not limited to, GRABBAG and sitewide sales.

HOW DOES YOUR SIZING RUN?

We recommend taking your own measurements to see how the pants will fit. Please remember that everyone prefers to wear the pants at different heights, lengths etc so please measure accordingly.

WHERE CAN I BUY?

Buddha Pants are currently only available in Australia and New Zealand through our website, and at selected exhibitions, festivals and events. Details of these will be added to the website as they come up.

OFFER TERMS AND CONDITIONS

No discount codes are valid for use on already reduced or sale items, pre-order lines, or gift cards. Unless otherwise states, offers are valid against the purchase of adult Buddha pants only.

If returning an individual item brought as part of a multi-buy offer, the full price of that item less the total discount given for the offer will be refunded, If you return all items purchased with multi-buy discount you will be refunded witht he full multi-buy value. For combination purchases, you must also return any free items to process a refund.

Buddha Pants Australia reserve the right to withdraw any offer at any time.

PRIVACY POLICY 

 This Privacy Policy governs the manner in which Buddha Pants® Australia collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.buddhapants.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Buddha Pants® Australia.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Buddha Pants® Australia may collect and use Users personal information for the following purposes:

- To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.